UPDATE 9/1/2019: At Disneyland the virtual queue “Boarding Passes” were only used on June 24th, the first day the land was fully open to the public at Disneyland. Similarly in Florida at Hollywood Studios, so far they’ve only been used opening day August 29th. Since then, Galaxy’s Edge status at on both coasts has remained “Open” and guests can just walk right in and enjoy it at their leisure during regular park operating hours.
The Boarding Pass system at both parks may still be used on busy days when the lands hits their maximum capacity, but not using it makes the guest experience much simpler and easy to understand for guests, so Disney won’t use it it unless absolutely needed.
We finally have official info courtesy of the Disney Parks Blog, on the virtual queue Boarding Pass process for how to get into Galaxy’s Edge at Disneyland and Walt Disney World. We were back on Batuu West ourselves on June 24th to try out these new systems and come up with strategies and tips to help you best experience Black Spire Outpost with these new systems in place. We’ll be gathering other intel and updating this article as we learn more.
‘Boarding Pass’ Virtual Queue Process
Rather than just sitting in a standby line all day to get into Galaxy’s Edge, Disney has implemented a new virtual queue system, similar to a FastPass, to get into the land. You’ll be able to see the capacity status of the land in the Disneyland or My Disney Experience app. If it’s available to just walk in, the status will be listed as Open and you can head directly there. If the land reaches capacity, Disney will stop letting people in, the status will change to Access by Boarding Group Only and you’ll be able to book Boarding Passes in the app for your party to enter the virtual queue for the land.
You’ll be assigned a Boarding Group number and once it’s your turn to enter you’ll be given a push notification on your smartphone with 2-hours to return and enter Galaxy’s Edge at the designated entrance.
You won’t be given a specific return time when you request to join a Boarding Group, but will be given a general estimate of the time like “Late Morning” or “Early Afternoon”. In the app, you will be able to see what Groups are currently boarding, and a progress bar showing the Groups ahead of you, but again not a specific return time. There will also be digital signage at Guest Services locations throughout the park.
Carlye Wisel at Travel and Leisure has also confirmed that unlike MaxPass, which lets guests enter either Disneyland Park or California Adventure before booking FastPasses resort-wide, all guests in your party will need to have scanned into Disneyland Park or Hollywood Studios Park in Florida before joining a Boarding Group and additional guests cannot be added to your group once the request has been made.
Guests at Disneyland will also be able to get paper Boarding Passes at select FastPass locations such as Haunted Mansion, Indiana Jones Adventure, Space Mountain, Splash Mountain or near the Matterhorn Bobsleds. As previously mentioned, there will be digital signage at Guest Services locations throughout the park for what Boarding Groups are currently launching to Galaxy’s Edge, so guests with paper Boarding Passes will need to keep checking that signage for when they can enter if they don’t have access to a smartphone.